Join our help desk team to provide first-level technical support to end users. You will answer support calls and emails, diagnose basic technical issues, create support tickets, and escalate complex problems. The role requires good communication skills, basic knowledge of computers and applications, troubleshooting mindset, and patience. You will log all support activities, follow up on tickets, maintain positive customer relationships, and learn from senior technicians. This is an excellent entry-level opportunity in IT.