call center agent

Description

Auto-generated position for call center agent

Interview Questions (4)

Q1How do you handle a situation where a customer is upset and demanding to speak to a manager?
Behavioral
Q2How would you prioritize multiple customer inquiries during a busy period?
Situational
Q3Can you describe a time when you had to resolve a difficult customer issue while working at Brasil Telecom?
Behavioral
Q4Can you describe a time when you successfully resolved a difficult customer complaint?
Behavioral